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Privacy Policy

Last updated: 17/112025

Snyd Explores (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data when you use our website SnydExplores.com and our travel/tour services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Passport or ID details (for bookings requiring government documentation)

  • Payment information (processed securely by third-party payment providers)

B. Booking & Travel Information

  • Travel dates

  • Group size

  • Accommodation preferences

  • Special requests

  • Emergency contact information

C. Automatically Collected Data

When you visit our website, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

  • Cookies and tracking data

D. Communication Information

  • Messages sent through our contact forms

  • Emails and support correspondence

  • Feedback or reviews submitted on our site

2. How We Use Your Information

We use your data for the following purposes:

  • To process your booking and manage your reservations

  • To communicate with you about your trip, itinerary, or changes

  • To send confirmations, invoices, receipts, and updates

  • To improve our website, services, and customer experience

  • To respond to inquiries and provide customer support

  • To comply with legal, tax, or regulatory requirements

  • To prevent fraud or unauthorized activity

  • To send promotional offers (only with your consent)

3. Sharing Your Information

We do not sell your data to any third party.

However, we may share your information with trusted third parties only when necessary to provide your travel services:

  • Hotels, tour operators, transport services (to complete your booking)

  • Payment processors (bank, Stripe, PayPal, etc.)

  • Government or immigration authorities, if required

  • Technology providers (hosting, email delivery, analytics)

  • Legal authorities if required to comply with the law

All third parties are required to handle your information securely.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve site functionality

  • Remember your preferences

  • Analyze site performance

  • Provide a personalized experience

You can disable cookies in your browser settings, but some features may not work correctly.

5. Data Protection & Security

We implement industry-standard security measures to protect your personal information, including:

  • Encrypted data transmission

  • Secure servers

  • Limited access controls

  • Regular site security monitoring

However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we have about you

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request a copy of your collected data

  • Restrict or object to certain processing activities

To exercise any of these rights, contact us at eli@snydexplores.com.

7. Data Retention

We keep your personal data:

  • As long as needed to provide your service

  • As required for tax/legal purposes

  • As necessary to resolve disputes or enforce agreements

We delete or anonymize data when it is no longer needed.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
We recommend reviewing their privacy policies before sharing any information.

9. Children’s Privacy

Our services are not directed to children under 13.
We do not knowingly collect personal information from children.
If we discover data collected from a minor, we will delete it immediately.

10. Updates to This Privacy Policy

We may update this policy from time to time.
The updated version will always be available on this page with a revised “Last updated” date.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

Snyd Explores
Email: eli@snydexplores.com
Website: www.snydexplores.com

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